3.2 Other Information. Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. How do I edit my listing? We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 5.2 Violations, Termination and Suspension. You have fewer rights if you purchase tickets from a secondary ticket seller, like Viagogo. . We may investigate complaints and violations of our policies. I offered my ticket for sale on Viagogo, and I recieved an e.mail that it is sold, they asked me to confirm the selling process and I did, but when I click on the button that would show me the buyer address it gives me "an error " !! Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. I made a 32k loss when I sold my parents' house in 1989: Can I still use it to cut a capital gains tax bill now? On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. 1. Copyright (c) 2006-2023, viagogo AG. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Engaged Employer Overview 281 Reviews 5 Jobs 221 Salaries 180 Interviews 50 Benefits -- Photos + Add a Review Viagogo New York City Reviews Updated Aug 16, 2022 Find Reviews Clear All New York City, NY Area English Filter Found 16 of over 281 reviews Sort Popular Popular COVID-19 Related If you have a Business account, please log in to see the steps that apply to you. It has ordered Viagogo to sell StubHubs international business, including the Spanish operation at the centre of fraud allegations, to satisfy competition concerns. Should you save for your child's future by opening a Junior Isa - and is it better to choose cash as interest rates rise or invest in stocks and shares? Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Viagogo says it paid me in November, but it has not turned up in my account. PREAMBLE Tickets get sent straight from seller to buyer, but the seller doesnt get paid by viagogo until after the event and if their buyer has any problems the seller doesnt get paid and is liable to pay for a new ticket for the buyer at whatever price. To set one payment method as your default, under 'Payment options for selling tickets,' select the 3 dots next to the one you want as a default and then 'Set as default.' See Getting paid for your StubHub sale for info about when to expect payment. You warrant that you are over 18 years old and have the legal capacity to make the transaction. You will need a username and password to access the Site and use the Services. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. Selling Mobile transfer tickets you bought on viagogo? Make them aware of your experience and the complaint youve made. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. Claim the difference Go to the event with the tickets you have and then claim the difference in the cost of tickets you asked for and those you received. 3.4 Indemnity. CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. Pros. 2.9 Seller's Confirmation Obligation. How do I delete my listing? that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. This will be deducted from your next payment. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. 4.3 Sellers Shall Not Include Promotional Material with Tickets. . Ask a question about Viagogo in Booking Services. We only recommend purchasing tickets from AXS.com, the AXS contact centre, the venue box office, or the official venue . What are the viagogo Terms and Conditions? Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Location. If the ticket seller fails to deliver your tickets in time, or sends the wrong tickets, you can do the following: Formally reject the tickets Return the tickets with a letter saying that you're rejecting them as they don't fit the description you were given at the time of purchase. Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat, Will spray foam insulation make your property hard to sell or mortgage? These steps apply to Personal accounts. 4 July 2019: Following several warnings that viagogo has not done enough to overhaul the way it presents information on its website, the CMA is now moving forward with legal proceedings for. 2.4 Listing. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. Check out our video below for advice on how to avoid ticketing scams. To post a ticket for sale on viagogo You must first register with the Site. A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. 'In terms of the 9 delivery fee, this was refunded to the credit card the customer used for his ticket purchase in line with our standard procedure for any buyer refunds.'. Affiliate links: If you take out a product This is Money may earn a commission. You are viewing the PayPal Community Archives. Information released by Viagogo showed that touts have grabbed thousands of pounds worth of tickets to see artists such as Ariana Grande and Fleetwood Mac, which they then advertise to music fans . For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. After you raised a dispute did paypal stop or refund deduction from card? In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. Buyers: viagogo charges a service fee on top of the ticket price. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. When she made her payment, she used a card you then used regularly, but which is now lying dormant and which you had both forgotten about. The Full Court upheld the finding made in 2019 that Viagogo had falsely represented that it was the 'official' seller of tickets to particular events. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. 4.1 Double Posting and Removal of Tickets. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. and in April 2019 the court found Viagogo had misled consumers and ordered Viagogo to pay a $7 million penalty in October 2020. Limerick, County Limerick 35 reviews; Learn more. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. If Viagogo does not tell you about a restriction on a ticket, it may not be honored at the venue. Hello has anyone had a successful outcome from viagogo through paypal. Find out more about salaries and benefits at Viagogo. . Viagogo employees rate the overall compensation and benefits package 2.8/5 stars. 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Viagogo is a global online platform for live sport, music and entertainment tickets. To open a dispute: 1.Log in to your PayPal account. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. 6.2 Waiver of Consequential Damages; Liability Limit. How sellers get paid With mycashbacks you get cash back & discounts very easily! A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. Including any such items constitutes a material breach of these terms and conditions. You also say that despite being in contact with them for months, Viagogo only recently told you which bank the card that the money had gone to was with, which was what triggered your memory of the old account.
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